In strict compliance with the general duties of prior information, clarity, and total transparency defined by current legislation for the safeguarding of the consumer, RibeiraZul provides publicly the mandatory legal framework underlying its authorized real estate brokerage activity throughout the national territory.
This commercial activity of real estate brokerage is legally carried out under the respective AMI License No. 26172. Licensing officially approved, continuously audited, and issued directly by the regulating state body IMPIC, I.P. (Institute for Public Markets, Real Estate, and Construction).
Full validity of the active license and the unblemished record of the institution can be checked and confirmed with full legal guarantee on the official digital portal of IMPIC.
To guarantee with legal coverage the structural liability strictly civil eventually arising from faults from its professional brokerage activity, RibeiraZul safeguards its clients, holding active and fully valid a comprehensive Civil Liability Insurance policy, maintaining in unrestricted fulfillment the rigid impositions present in current regulatory legislation intrinsic to the Real Estate Brokerage operation.
Under the terms of Article 18 of Law No. 144/2015, definitively approved on September 8, it is officially informed to the consumer that in the extreme scenario of any potential legally consolidated dispute concerning the provision of our services, the client fully retains the protected prerogative of appealing to an entity from the registered Alternative Consumer Dispute Resolution Network:
CNIACC - National Center for Information and Arbitration of Consumer Conflicts
Lisbon Consumer Conflict Arbitration Center
For additional inquiries on your rights, thoroughly consult the procedures on the official Consumer Portal at consumidor.gov.pt.
RibeiraZul complies with the obligation of holding an Electronic Complaints Book. Should you legitimately wish to submit a formal complaint, make a formal compliment, or simply record a suggestion for the improvement of the service provided, you are fully entitled to use the official and verified specific digital platform for that purpose.
Complaints Book: Exercise the National Reporting channel - Confirm on unified domains at www.livroreclamacoes.ptFulfilling the integral precept and absolute scrutiny of the strict rules towards the guidelines in the demanding legal framework based on the penal active verification framework against crime described in the transposition contained in the explicit orders patented as a civic duty in the unanimous wording approved in the Magna Carta designation no. 83/2017 originated in plenary and published with subsequent effect perfectly on August 18, under which the impositions unequivocally dictate and instituted in a broadened contour various prerogatives, rigid procedural obligations under tight central regulation scrutinies implemented prophylactic mitigation rules with the intention of continuous hard dismantling aimed at combating the dissemination to the systemic scourge regarding the illicit act under deliberately forged laundering practices over fraudulent capital to which are invariably attached severely sanctionable conducts against any channel leveraging flows that foster suspicions of dangerous sub-reptitious funding lines deep within terrorism and international profit laundering — to that strict conformity which demarcates without exception or processual shortcut the untouched suitability maintained in trades, establishes and notes that by law's mandate without escapes the registered mercantile broker under the legal position of intermediator, under which signs explicitly towards singular clients under jurisdiction under legal and civil reliance inside the organic framework of the business name held uniquely by RibeiraZul must rigorously retain legitimacy within frameworks to strictly demand the refusal of advancements from transaction closures suspending intervention should the peremptory pre-scheduled collection on the unpostponable supply obligation over elements vitally attesting true and absolute original sources regarding the official nominal true identification of varied direct business consortia structures or even singular physical participating profiles attached representing globally and entirely the list composed with total presence concerning the physical entities to be involved, in phase of documentary evaluation ensuring the background to sources in legitimate payment derivations be thoroughly verified on formal requests applied to any corresponding interveners acting mandatorily under present or future real estate businesses or under paperwork where desk representation naturally intervenes strictly aiming the closure of broad intricate commercial deals referring precisely strictly the entire aspects relative to Real estate Brokerage and Construction where the institution explicitly is a legally acknowledged active player to assume direct active stance under the negotiation stages based locally within the European Union.